StrategIT offers the following tiers for NOC Support.
- Tier 1 (Monitoring and Notification)
- Tier 2 (Monitoring, Notification, and basic problem remediation)
- Tier 3 (Complete server management)
Based on the tier of service subscribed to, StrategIT offers the following services.
- On Demand Support
- Provisioning Support
- Problem Management
- Change Management
- Event Monitoring and Management
- Performance Management